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Privacy Policy

Last updated: August 23, 2026

This policy explains how GoSosmed collects, uses, stores, and protects your personal data when you use our service.

1. Data We Collect

We collect (a) account data — such as name, email, and login credentials; (b) usage data — such as content you schedule, job status, and preferences; and (c) technical data — such as IP address, browser type, and access logs for security and diagnostics.

2. How We Use Data

Data is used to provide and maintain the service, process content scheduling and publishing, deliver analytics, prevent abuse, improve user experience, and comply with legal obligations. We may also send operational notifications related to your account.

3. Access to Social Media Accounts

To run scheduling and analytics features, we need to connect to your social media accounts through official APIs or a browser profile. Authorizations and tokens are stored securely and used only to perform the functions you request. You can revoke access at any time from the dashboard.

4. Data Security

We apply reasonable security measures, including encryption in transit (TLS), at-rest encryption of secrets (AES-256-GCM), role-based access control, per-tenant data isolation, and audit logs for sensitive actions. However, no system is completely immune to breaches.

5. Sharing with Third Parties

We do not sell your personal data. We share data only with service providers necessary to run the service (such as QRIS/PayPal/NOWPayments payment providers, hosting providers, and analytics), only as required, or where required by law.

6. Storage and Retention

We retain data for as long as necessary to provide the service or as required by law. If an account is deleted, we delete or anonymize personal data in accordance with our retention policy.

7. Your Rights

Subject to applicable law, you have the right to access, correct, request export, or request deletion of your personal data. You may also manage cookies and preferences, and withdraw consent at any time. Submit requests via support email.

8. Cookies and Similar Technologies

We use cookies and local storage to remember preferences (such as light/dark theme and language) and to improve your experience. See the Cookie Policy for more details.

9. Children's Privacy

Our service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children under that age.

10. Changes to This Policy

We may update this policy. Material changes will be notified via the site or email. Continued use means you accept the latest version.

11. Contact

For privacy questions, contact us at support@bamsbung.id.

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