FAQ

Frequently asked questions

Short answers. Still stuck? Email support@bamsbung.id.

Platform & AI Agent

What is GoSosmed?
GoSosmed is an AI Agent platform for workflow automation on physical Android devices. Social media automation is one of the primary use cases built on top of this agent engine.
What is BYOD?
BYOD means your own device runs the tasks through the GoSosmed agent. The connection is outbound from the device to the server, and account login sessions stay on your device.
What is MCP Hub?
MCP (Model Context Protocol) is an industry standard for connecting AI Agents to external tools. GoSosmed provides 24 canonical tools via /mcp/sse that can be used from Claude, Cursor, or any AI agent.
Can the platform automate things beyond social media?
Yes. The agent engine is designed for general Android app automation. E-commerce, mobile testing, and RPA workflows are in active development.

Device & connection

Does the phone have to stay on?
For workflows that use a phone app, yes. Tasks wait until the device is powered on and connected. That is a consequence of BYOD.
Do I need root?
No root required. The agent uses Accessibility Service, and daily use does not need a computer.
Which phones are supported?
Android 10 and above. The transport the agent uses is explained in the documentation.

Security & privacy

Do I have to hand over my passwords?
No. You sign in yourself in each app on your phone. Login sessions stay on the device and are not sent to any server.
Can I inspect the agent code?
Yes. The agent APK is released as open source (Apache-2.0) on GitHub, and you can review what the agent does on your device.

Payment

Which payment channels are available?
The channels that are active are shown in the dashboard at checkout. This page does not guarantee that every channel is available.
What if my payment fails?
Unpaid invoices remain visible and can be paid again. Contact support@bamsbung.id if you need help.
Is there a refund?
The terms are set out on the Refund Policy page.

Still have questions?

Email support@bamsbung.id — we read everything.